Accessibility
Goldblatt Partners LLP is committed to the principles set out in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code.
This commitment includes ensuring equal access and participation for people with disabilities, and treating people in a respectful way that allows them to maintain their dignity and independence. We believe in integration and we are committed to meeting the needs of people with disabilities in a timely manner. To that end, we will endeavour to remove and prevent barriers to accessibility and meet the accessibility requirements under the Accessibility for Ontarians with Disabilities Act.
Find out more here:
Accessible Client Service Policy
Our policy and guidelines related to accessible client service are available on request.
We will provide these documents in an accessible format or with communication support, on request. We will consult with the person making the request to determine the suitability of the format or communication support. We will provide the accessible format in a timely manner and, at no additional cost.
We will arrange for the provision of accessible formats and communications supports for persons with disabilities, on request. We will consult with the person making the request to determine the suitability of the format or communication support. We will provide the accessible format in a timely manner and, at no additional cost.
We will consult with the person making the request to determine the suitability of the format or communication support. We will provide the accessible format in a timely manner and, at no additional cost.
See section “J” of our AODA Accessibility Policy for more information.
Multi-Year Accessibility Plan 2022-2027
Feedback Process
Our goal is to ensure unimpeded access to our services for all persons with disabilities, in a manner that respects their dignity and independence and is consistent with the principles of integration and equal opportunity. We welcome and appreciate feedback on whether our services are being provided to persons with disabilities in a manner that achieves this goal.
Feedback can be provided to us by phone, or in writing by email, fax, regular mail or personal delivery. If you prefer to provide feedback in person, an appointment will be arranged. Please address your feedback or appointment request to one of the following individuals:
In our Toronto Office:
Sandra Valentine
Goldblatt Partners LLP
20 Dundas West, Suite 1039
Toronto, ON M5G 2C2
Telephone: 416-979-4236
Toll free telephone: 1-800-387-5422 or 1-866-746-5291
Fax: 416-591-7333
Email: svalentine@goldblattpartners.com
In our Ottawa Office:
Amy Quinn O’Brien
Goldblatt Partners LLP
1400 – 270 Albert Street
Ottawa, ON K1P 5G8
Telephone: 613-482-2454
Toll free telephone: 1-888-746-6881
Fax: 613-235-3041
Email: aquinn@goldblattpartners.com
The privacy and confidentiality of individuals who contact us will be respected. However, we also welcome anonymous feedback.
We will endeavour to acknowledge all feedback (except anonymous feedback) within five business days, with the understanding that follow-up may be required. All feedback will be reviewed for possible action that can be taken to improve our service delivery.
Where a complaint is made, we will address it immediately whenever possible. However, some complaints may require more time to address. Complainants will be notified of the anticipated time required to address their concerns and of the actions that are ultimately taken by the Firm.
We will respond to all feedback in a manner that takes into account the disability of the person providing the feedback, if any. We will provide or arrange for the provision of accessible formats or communications supports, upon request.